Loading…
DLF Forum 2017 has ended
Welcome to the 2017 DLF Forum, the LACs/HBCUs Pre-Conference, and NDSA’s Digital Preservation 2017!

Shared Note-taking Folders: DLF Forum, LACs/HBCUs Pre-Conference, & NDSA’s Digital Preservation
OSF Repository: DLF Forum & NDSA’s Digital Preservation 
#DLFforum #dlfLAC #digipres17 #DLFvillage 
View analytic
Tuesday, October 24 • 4:30pm - 5:25pm
#t7c: Service Management - Sharing Experiences and Defining a Community of Practice

Sign up or log in to save this to your schedule and see who's attending!

Service Management - Sharing Experiences and Defining a Community of Practice
Catherine Aster(1), Wendy Gogel(2), Nick Homenda(3), Sarah Severson(4), Helenmary Sheridan(5), Gail Steinhart(6), Vanessa Venti(2)
1: Stanford Libraries; 2: Harvard University; 3: Indiana University Libraries; 4: McGill University Library; 5: University of Illinois at Urbana-Champaign; 6: Cornell University Library
 
This panel will explore the developing community of practice for service management in the digital library, archive and museum settings. Alongside a proposed definition of service management, panelists will describe their roles at their respective institutions. Audience queries will drive the most substantial part of the hour with facilitated dialogue.

Speakers
avatar for Cathy Aster

Cathy Aster

Product & Service Manager, Stanford Libraries
I am a service manager in Digital Library Systems and Services, a department in Stanford Libraries. In my role, I manage both services and projects, and I also work as a product owner with software engineers, operations staff and designers for the digital library applications I h... Read More →
NH

Nick Homenda

Digital Initiatives Librarian, Indiana University Libraries
avatar for Sarah Severson

Sarah Severson

Coordinator Digital Library Services, McGill University Library
McGill University Library
avatar for Helenmary Sheridan

Helenmary Sheridan

Repository Services Coordinator, University of Illinois at Urbana-Champaign
avatar for Gail Steinhart

Gail Steinhart

Scholarly Communication Librarian, Cornell University
arXiv.org, institutional repositories, open science and open scholarship
avatar for Vanessa Venti

Vanessa Venti

Library Analyst for Stewardship of Digital Assets, Harvard University


Tuesday October 24, 2017 4:30pm - 5:25pm
Cambria

Attendees (65)